REDW Update to COVID-19 Response

REDW Update to COVID-19 Response

March 25, 2020

As the COVID-19 crisis accelerates and we, as a global community, continue to navigate these uncharted waters, REDW is implementing its own response plans that are currently focused on 3 key areas:

1. Health, Safety and Office Closures

Our top priority is the health and safety of our team members, our clients and their employees, and the community at large. Effective March 24, both our Albuquerque and Phoenix offices are closed to the public. Nearly all of our team members are working remotely, while a very small team continues to handle essential business tasks in the office. They are working in the safest way possible and in accordance with state and local guidelines. We hope to welcome you back at our offices as soon as it is safe to do so.

2. Business Continuity

Until further notice, we ask that clients forgo all in-person interactions with REDW team members. Traditional phones and our robust technology infrastructure enable us to continue to successfully conduct business and hold virtual meetings – we would enjoy trying a video call with you! We can accept deliveries at our office; clients should work with their primary REDW contact to arrange for drop-offs.

We also encourage you to use one of these secure online payment options available through REDW’s web portal at

  • Credit card (surcharge applies)
  • Debit card (no fee)
  • EFT/Bank Transfer (no fee from REDW)
  • QuickFee Financing (available for accounts totaling $2,000 or more). For shorter payment term options, please contact our Finance Department at 505.998.3200. Note that QuickFee will waive all application fees until April 15, 2020.

3. COVID-19 Resource Center

We’re here to help you navigate the crisis – contact us! Or access our COVID-19 Resource Hub.

TAXES, such as filing/ payment deadlines, refunds, other compliance matters or tax planning needs:

Christina Roderick at
602.730.3607 or

Jimmy Trujillo at

FINANCIAL STATEMENTS, audit deadlines, accounting standards or reporting implications:

Chris Tyhurst at
602.730.3669 or

Dean Willingham at

HR COMPLIANCE, including new sick leave and public health emergency leave regulations, and guidance on staffing decisions such as staff reduction or furloughs:

Cristin Heyns-Bousliman at 505.998.3452


Brian Foltyn at
602.730.3672 or

Ron Rivera at

COST CONTAINMENT, contingency planning, and “what if” analysis:

Chris Henderson at
505.998.3258 or

Cheryl Folkerth at

For UPDATES, visit the REDW Blog or connect with us on LinkedIn or Twitter @REDWLLC

On behalf of all of us at REDW, I want you to know we are thinking of your and your family’s well-being. Right now, taking care of yourselves and each other is what matters most. Please reach out to me with any questions. We are here to help you and your business in any way we can.

Steve Cogan
REDW Managing Principal

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