Privacy Policy

We highly value your trust and confidence in us. We want to assure you that we keep your personal information completely confidential. As a Certified Public Accounting firm and a member of the New Mexico Society of Certified Public Accountants, we adhere to the highest level of professional ethical responsibility and obligations to protect the confidentiality of all client information.

This privacy policy summarizes what information we collect about you, the limited times when we may share it with others, and how we protect your privacy.

What Personal Information Do We Collect?
To meet your needs in the course of tax return preparation, tax and financial planning, and tax compliance engagements for you, we collect various types of personal information about you from the following sources:

• Information we receive from you when you meet with us in person or over the phone, when you send us information by mail or e-mail, through our website, on tax preparation worksheets, and on other documents or forms we use in preparing your tax return or in providing other financial services for you. Such information includes: your name, address, social security number, income, investments and other assets, and other tax and financial attributes about you.

• Information about your transactions with us, our affiliates, or others. Such information includes your account balance, billing and payment history, or transactions.

• Information we receive from you when your browser interacts with us when you visit our website. Such information includes information transmitted on an internet "cookie," such as your password to our site, your preferences on the site, and your internet service provider's address.

• Information we receive from a consumer reporting agency, such as your credit history and outstanding loan balances.

Is Personal Information Shared With Others?
We do not share any personal information about you to anyone without your express consent, except as permitted by law, the Code of Professional Conduct of the New Mexico Society of Certified Public Accountants (NMSCPA), and Ethics Rulings of the American Institute of Certified Public Accountants (AICPA). Nonpublic personal information about you and our former clients may be disclosed to both our affiliates and nonaffiliated third parties as permitted by law, our Code of Professional Conduct, and Ethics Rulings of the AICPA, as follows:

• Complying with a validly issued and enforceable subpoena or summons.

• In the course of a review of our firm's practices under the AICPA, the NMSCPA, or the New Mexico Board of Accountancy authorization.

• Initiating a complaint or responding to an inquiry made by the Professional Ethics Committee of the NMSCPA, the ethics division or trial board of the AICPA, or duly constituted investigative or disciplinary body of another state CPA society or Board of Accountancy.

• Conducting a review of a professional practice in conjunction with a prospective purchase, sale, or merger of all or part of our practice, provided we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or business partner does not disclose information obtained in the course of the review.

• Participating in actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit, and take reasonable precautions to ensure the information disclosed does not become a matter of public record.

• Providing information to affiliates of the firm and nonaffiliated third parties who perform services or functions for us pursuant to a contractual agreement which prohibits the third party or affiliate from disclosing or using the information other than for the purposes for which the information was disclosed; for example, using an outside service bureau to process clients' tax returns, or using a records-retention agency to store client records.

We may also share any or all of the information we collect, as described (except for consumer reporting agency information), to nonaffiliated companies that perform support and marketing services on our behalf (such as data processing, market research, and mailings). For your protection, our agreements with these companies require them to keep your personal information in the same confidence we do.

As tax preparers, we are prohibited by Internal Revenue Code Section 7216 from disclosing your income tax return information without your consent, other than for the specific purpose of preparing, assisting in preparing, or obtaining and providing services in connection with the preparation of an income tax return for you. Furthermore, as a member of the NMSCPA engaged in income tax preparation or financial planning, we are generally prohibited from disclosing confidential client information about you to affiliates and nonaffiliated third parties without your specific consent, except as described above.

How Do We Protect the Confidentiality and Security of Your Personal Information?
Keeping your information confidential and secure is of utmost importance to us. We follow standard industry practices to actively protect the confidentiality, security, and integrity of your personal information. We also maintain physical, electronic, and procedural safeguards to guard your personal information. In so doing, we restrict access to your personal information to those employees who need to know that information to provide products or services to you and to support service companies and financial institutions mentioned above. In turn, those companies are legally and contractually bound to maintain the privacy of any personal information shared with them. Additionally, our employees are bound by our employee code of conduct, applicable law, our Code of Professional Conduct, and nondisclosure agreements, where appropriate.

What if You Become a Former Client?
If you become an inactive client or our relationship ends, we will continue to protect the confidentiality and security of your personal information pursuant to this privacy policy.

Our Pledge to You
As Certified Public Accountants, our professional ethical obligations and responsibilities have always demanded no less than the highest regard and duties toward the confidentiality of your personal information and the security of your privacy. We will protect your personal information, use it appropriately, and accomplish your engagements with us in a way that always maintains your trust and confidence in us.

Other than what is described above, we won't share information about you with third parties to market products to you unless we tell you about it first and give you a chance to say no.

We will reaffirm the policy annually, in writing, as long as you maintain an ongoing relationship with us or with any of our affiliates. While this policy may change from time to time, you can always review our current policy online at http://www.redw.com.

In this privacy policy, the words "you" and "client" are used to mean any individual who obtains, or has obtained, a financial product or services from REDW or its affiliates to be used primarily for personal, family, or household purposes.






REDW Benefits LLC Privacy Policy

Information Collection and Use
REDW Benefits, LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. REDW Benefits, LLC may collect information from our users at several different points on our website. Our Plan Sponsors upload payroll and demographic data through our secure website about their employees which includes names, social security numbers, addresses, beneficiary information, and dates of birth, hire and termination. In some cases, REDW Benefits, LLC may supplement the personal identifiable information and beneficiary information it collects with additional data received from other third-party sources. This information is used to determine eligibility for retirement and cafeteria plans, as well as contact information required to send quarterly account statements.

Access to Secure Areas
Access to secure areas of this website is limited to clients of REDW Benefits, LLC and plan participants associated with those clients. Information that you supply in our system allows your plan participants to manage their retirement plan account using an Internet connection and a standard Web browser. Once the Participant or Plan Sponsor logs into our secure website they can:

•Access their account data and personal information
•Change their PIN
•View and change their elective deferral rate (as permitted by your plan)
•View and change their investment allocations
•Initiate transfers between their investments
•Initiate loan requests and view their existing loan balances (as permitted by your plan)
•Initiate distribution requests (as permitted by your plan)
•Access to Personal Information

If permitted by the Plan Sponsor, Participants and Sponsors will have the ability to update personal information such as name, address, phone numbers and e-mail addresses via this website. Personal information can be viewed and changed by logging into your account and clicking on the “Personal Info.” link from the website menu. If you are unable to access your personal information through this website, you may phone REDW Benefits, LLC at (505) 998-3200 for purposes of correcting and/or updating personal information.

Beneficiary information including name, social security number, address and date of birth can also be provided to us or changed by Participants using this website by logging into your account and clicking on the “Beneficiaries” link from the website menu. This data is used for informational purposes only. If the participant dies, this information is used to locate and distribute the account balance to the appropriate individuals or entities. If you are unable to access your beneficiary information through this website, you may phone REDW Benefits, LLC at (505) 998-3200 for purposes of correcting and/or updating personal information.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is required in order to use the plan management software and maintain security of the user account. Information contained in the cookie is relevant only to the operation of the program itself and is not used for any other information gathering purpose and is not shared with any third party. If the user elects not to allow cookies, no review or editing of their accounts will be permitted. These cookies are not tied to any personally identifiable information.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Newsletters
If you wish to subscribe to our newsletter(s), we will use your email address to send the newsletter(s) to you. Out of respect for your privacy, we provide you a way to unsubscribe. Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

Sharing
We will not share, sell, rent or trade aggregated demographic information with partners or advertisers for their promotional purposes. Investment transactions are processed by various brokers and investment company platforms associated with client plans. Data provided by us to these companies would not allow them to retain, share, store or use personally identifiable information for any secondary purposes. REDW Benefits, LLC will release information when required to by law.

Links
This web site contains links to other sites. Please be aware that REDW Benefits, LLC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the REDW Benefits, LLC website.

Security
This Web site takes every precaution to protect our plan sponsors information. Plan sponsors upload their employee's [participants] information through our Relius Administration software, which is SSL encrypted. Participants passwords are automatically assigned by our system. The first time the participant logs in the system they are required to change their password. It is optional for the participant to change their login id. Once the initial password is changed, the participant may change login id's or passwords through the system as often as they wish.

While we use SSL encryption to protect sensitive information, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices, reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

If you have any questions about the security at our website, you can send an email to webmaster@redwbenefits.com.