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Presenter: Chris Tyhurst
Event: Falmouth Institute: Tribal Finance & Accounting Conference
Where: Tuscany Suites, Las Vegas, NV
When: May 19-20, 2008
To Register: Visit the Falmouth Institute website
MAXIMIZING REVENUE AT YOUR TRIBAL HEALTH FACILITY
The capability to effectively bill and collect on claims to Medicare, Medicaid and other third-party payors depends heavily on the management of your healthcare facility’s revenue cycle. The revenue cycle is one of the most important business processes in a healthcare facility, and includes many critical functions such as appointment taking, patient registration, coding, charge capture, billing, denial follow-up, accounts receivable management, collections and cash receipts processing. Maintaining a revenue cycle with sound and efficient processes can significantly increase revenue and improve cash flow.
During this seminar, participants will learn:
• Some of the basic terminology and unique characteristics of the healthcare industry
• How various types of healthcare facilities bill for their services
• The importance of sound financial management at tribal health facilities
• The impact of the revenue cycle on their tribal health facility’s bottom line
• Common breakdowns in the revenue cycle that lead to lost revenue
• Why it is so important to have sound revenue cycle processes
• Steps that their tribal health facility can take to improve processes and maximize revenue
This presentation will focus on the process improvements at tribal healthcare facilities that can lead to increased billings and collection on claims submitted to Medicare, Medicaid and other third-party payors. Participants will be given a number of tools and techniques that they can easily take back and implement at their healthcare facilities that will have an immediate impact on their third party revenues and cash flow.
Some of the specific revenue cycle process improvements that will be discussed will include:
• The importance of gathering complete and accurate patient demographic and insurance information at check-in.
• Processes for monitoring demographic information error rates and their impact on denied claims.
• The importance of reviewing provider notes and coding to improve accuracy and charge capture.
• The impact of untimely coding, charge capture and billing on third-party collections.
• Best practices for follow-up on denied or unpaid claims.
• The importance of accounts receivable management and how to estimate contractual and bad debt allowances.
• Ways to ensure that all eligible patients are enrolled in appropriate insurance programs so the healthcare facility can bill for the services provided.
• Important internal controls over cash receipts processing to prevent loss and theft.
Presenter: Carol Cochran
Event: 2008 Native American Human Resources Association Conference
Where: Albuquerque Route 66 Casino Hotel
When: June 26-27, 2008.
To Register: Visit the NAHRA website
THE WILL TO GOVERN WELL - BEST PRACTICES IN TRIBAL GOVERNANCE
The operations of Native American Tribes are becoming more and more complex, due to expanding tribal enterprises and ever increasing demands on tribal government. As a result, Tribal Councils feel a great deal of pressure on their infrastructure, and are looking for ways to become more effective. In this presentation, REDW will discuss ways that Tribal Councils can address new challenges and opportunities, all while demonstrating the will to govern well.
As tribal operations become more complicated, Native American Tribes seek greater flexibility and more collaboration through their leadership structures. In addition, Tribal Councils are taking a more business like approach to tribal governance, which includes an interest in measuring results. In this presentation, REDW will also discusses the Tribal Council’s responsibility for:
• Operational Oversight
• Strategic Planning
• Policy Making
• Resource Allocation
• Adjudicating Positions
In order to develop and sustain the will to govern well, Tribal Councils must additionally be able to make decisions based on knowledge, measure results, and create a culture of trust with common agreement on what defines success. As a result, Human Resource Directors presenting to Tribal Councils must provide useful information, and needed insight into complex issues. In addition to discussing best practices in tribal governance, in this presentation REDW also identifies how Human Resource Directors can become a valued partner with Tribal Councils, and help the entire organization to become more effective.
Presenter: Carol Cochran and Lisa Wilcox
Event: 2008 Native American Human Resources Association Conference
Where: Albuquerque Route 66 Casino Hotel
When: June 26-27, 2008.
To Register: Visit the NAHRA website
CREATING HIGH PERFORMANCE WORK TEAMS - AND HOW TO KEEP THEM!
All employees want to know, "How do I ensure that the right people are in the right jobs at the right time so that I can achieve optimal results?", or "How can I keep my employees trained, informed and motivated?" In this session, we provide you with a number of best practices to help you improve performance and create effective work teams. Some of the areas we will discuss are:
• Developing "performance results" descriptions and job expectations
• Creating an effective and highly valued performance appraisal and evaluation program
• Creating a culture of accountability, ownership and personal leadership
• Linking compensation and benefit programs to the Tribe's strategic objectives
Evaluating and coaching are two very different and necessary skills that will help you retain quality people and create future leaders. Effectively evaluating and coaching employees is vital in creating high performance work teams. Once you have those teams in place, ensuring your compensation and benefits are competitive is critical.
Evaluating - A well thought out evaluation tool that monitors a person’s progress and addresses opportunities for improvement is vital in creating the momentum needed to accomplish the goals of your Tribe. Employees need feedback, both positive and constructive, in order to feel like they their efforts have been recognized, and to make positive changes in their work life. You, as the employer, need a good evaluation tool to make well considered decisions regarding retention, compensation and promotions, to name just a few.
Coaching - Some people are great managers and others are great leaders, but most aren’t fortunate enough to be both. With formal training and coaching programs you can develop your best and brightest into outstanding leaders who will make significant improvements in your operations.
Compensation - Compensation means different things to different people, but one thing is clear: how employees view their compensation affects how they behave at work. A competitive compensation package is critical to hiring and retaining your very best people. A well designed compensation plan links compensation dollars to desired behavior and the Tribe’s strategic objectives. This presentation will show you how to develop a more effective way of using compensation funds to achieve your goals and objectives.
Presenter: Jeanette Maestas, Judy Welch, Susan Willis, Eric Herrera and Cathy Guy
Event: REDW Year End Tax Seminar
Where: Albuquerque CNM Workforce Training Center, 5600 Eagle Rock Avenue NE
When: December 4, 2008, 8:30am - 12:00pm
To Register: Contact at 505.998.3412
YEAR END TAX SEMINAR
Please join us for a lively morning session that will provide much valuable information. Items on the agenda include; gross receipts tax and payroll updates, independent contractor vs. employee classification, internal controls, IT security, employee handbooks, job descriptions and policies. This session is designed for business owners, bookkeepers, CFO's, and other team members in your organization that are involved in accounting services.
There is no charge for attending, but we do ask that you RSVP so we can make arrangements for your materials and refreshments.
Event: Falmouth Institute: Tribal Finance & Accounting Conference
Where: Tuscany Suites, Las Vegas, NV
When: May 19-20, 2008
To Register: Visit the Falmouth Institute website
MAXIMIZING REVENUE AT YOUR TRIBAL HEALTH FACILITY
The capability to effectively bill and collect on claims to Medicare, Medicaid and other third-party payors depends heavily on the management of your healthcare facility’s revenue cycle. The revenue cycle is one of the most important business processes in a healthcare facility, and includes many critical functions such as appointment taking, patient registration, coding, charge capture, billing, denial follow-up, accounts receivable management, collections and cash receipts processing. Maintaining a revenue cycle with sound and efficient processes can significantly increase revenue and improve cash flow.
During this seminar, participants will learn:
• Some of the basic terminology and unique characteristics of the healthcare industry
• How various types of healthcare facilities bill for their services
• The importance of sound financial management at tribal health facilities
• The impact of the revenue cycle on their tribal health facility’s bottom line
• Common breakdowns in the revenue cycle that lead to lost revenue
• Why it is so important to have sound revenue cycle processes
• Steps that their tribal health facility can take to improve processes and maximize revenue
This presentation will focus on the process improvements at tribal healthcare facilities that can lead to increased billings and collection on claims submitted to Medicare, Medicaid and other third-party payors. Participants will be given a number of tools and techniques that they can easily take back and implement at their healthcare facilities that will have an immediate impact on their third party revenues and cash flow.
Some of the specific revenue cycle process improvements that will be discussed will include:
• The importance of gathering complete and accurate patient demographic and insurance information at check-in.
• Processes for monitoring demographic information error rates and their impact on denied claims.
• The importance of reviewing provider notes and coding to improve accuracy and charge capture.
• The impact of untimely coding, charge capture and billing on third-party collections.
• Best practices for follow-up on denied or unpaid claims.
• The importance of accounts receivable management and how to estimate contractual and bad debt allowances.
• Ways to ensure that all eligible patients are enrolled in appropriate insurance programs so the healthcare facility can bill for the services provided.
• Important internal controls over cash receipts processing to prevent loss and theft.
Presenter: Carol Cochran
Event: 2008 Native American Human Resources Association Conference
Where: Albuquerque Route 66 Casino Hotel
When: June 26-27, 2008.
To Register: Visit the NAHRA website
THE WILL TO GOVERN WELL - BEST PRACTICES IN TRIBAL GOVERNANCE
The operations of Native American Tribes are becoming more and more complex, due to expanding tribal enterprises and ever increasing demands on tribal government. As a result, Tribal Councils feel a great deal of pressure on their infrastructure, and are looking for ways to become more effective. In this presentation, REDW will discuss ways that Tribal Councils can address new challenges and opportunities, all while demonstrating the will to govern well.
As tribal operations become more complicated, Native American Tribes seek greater flexibility and more collaboration through their leadership structures. In addition, Tribal Councils are taking a more business like approach to tribal governance, which includes an interest in measuring results. In this presentation, REDW will also discusses the Tribal Council’s responsibility for:
• Operational Oversight
• Strategic Planning
• Policy Making
• Resource Allocation
• Adjudicating Positions
In order to develop and sustain the will to govern well, Tribal Councils must additionally be able to make decisions based on knowledge, measure results, and create a culture of trust with common agreement on what defines success. As a result, Human Resource Directors presenting to Tribal Councils must provide useful information, and needed insight into complex issues. In addition to discussing best practices in tribal governance, in this presentation REDW also identifies how Human Resource Directors can become a valued partner with Tribal Councils, and help the entire organization to become more effective.
Presenter: Carol Cochran and Lisa Wilcox
Event: 2008 Native American Human Resources Association Conference
Where: Albuquerque Route 66 Casino Hotel
When: June 26-27, 2008.
To Register: Visit the NAHRA website
CREATING HIGH PERFORMANCE WORK TEAMS - AND HOW TO KEEP THEM!
All employees want to know, "How do I ensure that the right people are in the right jobs at the right time so that I can achieve optimal results?", or "How can I keep my employees trained, informed and motivated?" In this session, we provide you with a number of best practices to help you improve performance and create effective work teams. Some of the areas we will discuss are:
• Developing "performance results" descriptions and job expectations
• Creating an effective and highly valued performance appraisal and evaluation program
• Creating a culture of accountability, ownership and personal leadership
• Linking compensation and benefit programs to the Tribe's strategic objectives
Evaluating and coaching are two very different and necessary skills that will help you retain quality people and create future leaders. Effectively evaluating and coaching employees is vital in creating high performance work teams. Once you have those teams in place, ensuring your compensation and benefits are competitive is critical.
Evaluating - A well thought out evaluation tool that monitors a person’s progress and addresses opportunities for improvement is vital in creating the momentum needed to accomplish the goals of your Tribe. Employees need feedback, both positive and constructive, in order to feel like they their efforts have been recognized, and to make positive changes in their work life. You, as the employer, need a good evaluation tool to make well considered decisions regarding retention, compensation and promotions, to name just a few.
Coaching - Some people are great managers and others are great leaders, but most aren’t fortunate enough to be both. With formal training and coaching programs you can develop your best and brightest into outstanding leaders who will make significant improvements in your operations.
Compensation - Compensation means different things to different people, but one thing is clear: how employees view their compensation affects how they behave at work. A competitive compensation package is critical to hiring and retaining your very best people. A well designed compensation plan links compensation dollars to desired behavior and the Tribe’s strategic objectives. This presentation will show you how to develop a more effective way of using compensation funds to achieve your goals and objectives.
Presenter: Jeanette Maestas, Judy Welch, Susan Willis, Eric Herrera and Cathy Guy
Event: REDW Year End Tax Seminar
Where: Albuquerque CNM Workforce Training Center, 5600 Eagle Rock Avenue NE
When: December 4, 2008, 8:30am - 12:00pm
To Register: Contact at 505.998.3412
YEAR END TAX SEMINAR
Please join us for a lively morning session that will provide much valuable information. Items on the agenda include; gross receipts tax and payroll updates, independent contractor vs. employee classification, internal controls, IT security, employee handbooks, job descriptions and policies. This session is designed for business owners, bookkeepers, CFO's, and other team members in your organization that are involved in accounting services.
There is no charge for attending, but we do ask that you RSVP so we can make arrangements for your materials and refreshments.